Drowning in 1000+ Support Tickets?
Your AI Agent Never Sleeps
I've seen this exact problem many times. Your support team's overwhelmed, tickets are piling up, and you're losing customers whilst you sleep. Here's how we fix it properly.
to 48 Hours (Real Client)
Less Manual Work (Supplier Onboarding)
Your Agent Still Working
Here's What We Actually Do
N8N Automation (Not Zapier)
Zapier's expensive and breaks constantly. We use N8N instead - proper automation that actually works whilst you sleep. One client went from 30-minute supplier onboarding to 10 seconds.
- Works at 3am when you don't
- Never forgets a step
- Costs 80% less than Zapier
Zendesk That Actually Works
Your current support setup isn't working. We've seen this many times - tickets everywhere, angry customers, stressed team. We fix Zendesk properly so it handles 70% of queries whilst you sleep.
- Smart routing that works
- AI that doesn't sound robotic
- No more 6-week backlogs
Support Teams That Don't Burn Out
Your team's drowning. Who wouldn't be with 1000+ tickets a week? We build proper support operations - not just throw more people at the problem.
- Hire the right people
- Train them properly
- Give them tools that work
How We Work With You
Free Chat
Tell us about your challenges. No pressure, just a friendly chat.
Clear Plan
We'll show you exactly how we'll solve your problems and save you money.
Quick Start
We get to work right away, usually within days, not months.
See Results
Watch as your team's productivity soars and costs drop.
Full Support
We're here to help you succeed, every step of the way.
Why This Actually Works
Your Tools Actually Talk to Each Other
I see this constantly - businesses using 8-12 different tools that don't talk to each other. We connect everything properly so your data flows where it needs to go, when it needs to go there.
Zero Technical Faff
If you can send an email, you can use what we build. We handle all the technical nonsense so you don't have to.
Results in Days, Not Months
Why wait months to see improvements? Most of our automations are working within 2-3 days. Life's too short for lengthy implementations.
We Fix the Whole Business
Sales, support, operations, HR - we've automated processes in every department. Everything's connected, so we look at the big picture.
Proper ROI Tracking
None of this vague "efficiency gains" nonsense. We show you exactly how much time and money you're saving. Our average client sees 380% ROI in year one - and we can prove it.
We're In This Together
Your success is our success. We don't just build something and disappear. We stick around to make sure everything keeps working brilliantly.
Real Results from Real Clients
Enough theory. Here's exactly what happened when we fixed these specific problems for actual businesses. Names changed to protect the innocent, obviously.
The 30-Minute Nightmare (Now 10 Seconds)
The Problem: Professional services firm spending 30 minutes per supplier, 3-4 times daily. Contracts sitting unsigned for weeks because nobody could keep track. Sound familiar?
What We Did: Built a proper system - company verification, contract generation, DocuSign integration, the lot. Now it runs whilst they sleep.
Less Manual Work
Back Every Day
From 6-Week Backlog to Happy Customers
The Problem: Marketing startup drowning in support tickets. 6-week backlog, team burning out, customers leaving. Classic death spiral.
What We Did: Proper Zendesk setup with smart routing, knowledge base that actually helps, and AI that doesn't sound like a robot. Game changer.
to 48 Hours
Happy Customers
What's Your Biggest Time-Waster?
Every business has that one process that's driving everyone mental. Answer 3 quick questions and I'll show you exactly how we'd fix yours - based on what we've done for similar businesses.
Fancy a Chat?
I know you're busy, but spending 30 minutes with us could save you hours every week. No sales pitch, just a proper conversation about fixing your biggest headaches.
Book a Free Chat - Let's Sort This Out* 30 minutes to identify what's actually costing you time and money
Questions Everyone Asks
How quickly will I see results?
Most clients see improvements within 2-3 days. Full ROI usually happens within 30-60 days. We don't mess about with lengthy implementations.
Do I need to be technical?
Not at all. If you can send an email, you can use what we build. We handle all the technical nonsense and train your team properly.
What if our software changes?
We build flexible systems and stick around to help. All our automations come with free updates when your software changes. No nasty surprises.
What's this going to cost me?
Every business is different, so our free chat will give you exact pricing. Most clients break even within 60 days, then it's pure profit.
I know you're probably thinking "another consultant promising the world." Fair enough. But I've been fixing these exact problems for 20+ years, and I genuinely enjoy helping businesses work smarter.
Book a free chat. No sales pitch, no technical jargon, just a proper conversation about what's actually driving you mental and how we might fix it.
Let's Have a Proper Chat
Pick a time that suits you. I'll show you exactly how we'd fix your specific problems - no fluff, just practical solutions.
Contact Information
Phone
(+44) 0131 605 6713Business Hours
Monday-Friday: 9am to 5pm
Saturday-Sunday: Closed
Optegris Ltd. registered in Scotland SC843008